Thursday, 23 October 2008

Apple and their retarded attitude to the customer.

Just got my grubby mitts on an old Apple service manual for the MacBook Pro, and on page 197, the LCD tolerances are printed:

Bright Pixels: 4 or more
Dark Pixels: 6 or more
Combination: 8 or more

However, right underneath the table comes a note reading:

"Important: Do not release the specifications to customers. Instead, inform them that a certain
number of subpixel anomalies are considered acceptable, and these factors apply to all
manufacturers using LCD technology—not just Apple products."
Then, the manual recommends how to speak with customers about this matter:
"When speaking with customers, please use the following explanation:

Active-matrix LCD technology uses rows and columns of addressable locations (pixels) that
render text and images on screen. Each pixel location has three separate subpixels (red, green,
and blue) that allow the image to be rendered in full color. Each subpixel has a corresponding
transistor responsible for turning the subpixel on or off.

There are typically millions of these subpixels on an LCD display. For example, the LCD panel used
in the Apple Cinema HD display is made up of 2.3 million pixels and 6.9 million red, green, and
blue subpixels. Occasionally, a transistor does not work perfectly, which may result in the affected
subpixel being turned on (bright) or turned off (dark). With the millions of subpixels on a display,
it is quite possible to have a low number of faulty transistors on an LCD. Therefore, a certain
number of subpixel anomalies are considered acceptable. Rejecting all but perfect LCD panels
would significantly increase the retail price for products using LCD displays. These factors apply
to all manufacturers using LCD technology—not just Apple products. "


How ridiculous.

All a big conspiracy, if you ask me, to stop the "customer" from complaining when the panel does exceed tolerances..

Sunday, 7 September 2008

Grrrrr!

Grrrrrr! 
Curse Dyson's STUPID belts! 
It took me an hour to change the ****** belt. Where's the sledgehammer!!